IT Support from £25 per month.
IT SUPPORT MANSFIELD
IT Support in its traditional format is broken.
A huge percentage of office based employees in almost every business uses more than one device at some point during their work day. This means that many businesses have multiple devices for each user, meaning traditional pricing models simply do not work.
IT Support Packages – IT SUPPORT MANSFIELD
Our IT support works by supporting the user, no matter how many computers or devices they work with.
We also take a proactive approach to our support by utilising monitoring software that predicts when certain events may happen, meaning we can fix them before they cause you and your business hassle.
Additionally, we also offer a Like-for-Like replacement service as part of our basic I.T. Support offering. Apart from printers (and their related peripherals) we will replace any piece of hardware that fails whilst you are under our support, whether that be screens, motherboards or memory – we’ve got you covered.
Here is a summary of our proactive IT support service;
- Like for Like Hardware Replacements
- “Per User” Charges – not per device
- 9-5 Telephone Support
- 24/7 Support Ticket Support
- Site visits
- Regular reporting
You are able to get IT Support via the phone, email or via a Support ticket system – so multiple ways of logging your request so they are guaranteed to reach a support agent.
If you would like specific information about our support services then please call 01623 272050 or fill the form out to your right.
Mansfield IT Support